Returns and Exchange Policy

Customer Satisfaction
At Char Crews Inc., we stand behind the quality of our product and we make things right if you are not satisfied with your purchase. Our shipments are carefully packed and inspected before leaving our warehouse.

Purchases made online may be returned or exchanged within 30 days of the original purchase. All merchandise must be returned in the same condition that it was received. Please include contact information and your needs with anything returned. If you have questions, please call 800-323-1972 or email us at info@charcrews.com.