Returns and Exchange Policy

Customer Satisfaction
At Char Crew Inc., we stand behind the quality of our product and we make things right if you are not satisfied with your purchase. Our shipments are carefully packed and inspected before leaving our warehouse.

Return of merchandise for credit or exchange only.
We are sorry, but merchandise not normally stocked  is not returnable, nor are deposits refundable.

Important: Shipping fees are non-refundable.

Questions?
If you have any questions regarding our returns or exchange policy, we will do our best to answer them.
Here's how to contact us .